iChen™ Cloud is a complete smart manufacturing operations platform built for injection molding production. It connects all your machines, even across different locations, along with auxiliary equipment into a unified system through industrial IoT gateways.
The platform collects real-time data on equipment status, production progress, quality, energy consumption, and more, and can send corrective process parameters back to machines directly.
Currently deployed at hundreds of factories worldwide, iChen™ Cloud gives manufacturers real-time visibility and control across their entire operation.
All production data remains securely owned by the customer, with flexible deployment options including cloud and on-premise. For manufacturers looking to reduce downtime, lower scrap rates, cut energy costs, and make faster production decisions, iChen™ Cloud provides the operational foundation to get there.
A native mobile app for iOS and Android puts production monitoring, alarms, and dashboards in your pocket.
Production, quality, energy, scheduling, and logistics in a single system.
Connect your first machines and start seeing data immediately.
Secure cloud or your own in-house servers. Your data stays yours.
Enterprise-grade capability without enterprise-grade cost.
Customers see full return within 6-12 months.
Every machine gets a digital identity. Real-time data flows automatically.
Every machine gets a digital identity. Real-time data flows automatically.
iChen™ Cloud’s IoT module connects injection molding machines and auxiliary equipment to the platform through industrial gateways supporting MQTT, Modbus, and OPC-UA protocols over wired, wireless, 4G, and 5G networks.
Each connected device is assigned a unique digital identity and modelled within the system, enabling structured data collection at high speed. Equipment status, cycle data, alarms, and efficiency metrics are synced to cloud dashboards and on-site displays in real time.
A built-in rule engine handles anomaly detection and automated responses, and the module provides standard data exchange interfaces for integration with ERP and other enterprise information systems. Remote diagnostics allow issues to be identified and resolved without needing to be physically present on the shop floor.
The production command center. Track, dispatch, trace.
The production command center. Track, dispatch, trace.
iChen™ Cloud’s MES module provides real-time tracking of production orders, equipment status, and material consumption. It dispatches resources across man, machine, material, method, and environment, and maintains second-level traceability from raw material to finished goods.
The module manages engineering documents, moulding parameters, process parameters, BOM data, and work instructions in a centralized system, ensuring standardized workflows across the shop floor.
It automatically collects and analyzes OEE, capacity, and labor hour data, exposes waste and bottlenecks, and escalates anomalies to relevant teams for immediate action.
From reactive repairs to predictive maintenance.
From reactive repairs to predictive maintenance.
iChen™ Cloud’s EAM module manages the full equipment and mould maintenance lifecycle. Using real-time IoT data, it identifies potential failures before they occur and automatically generates maintenance work orders.
The module provides inspection and maintenance project planning, maintenance standards and schedules, and automatic reminders for upcoming service tasks. It tracks repair history, spare parts consumption, and labor costs for each machine, calculating total lifecycle cost and providing MTTR/MTBF reliability reporting.
Equipment health analysis provides the data foundation for production planning and scheduling decisions. Technicians receive tasks and log updates in real time via mobile terminals.
Digitized quality at every workstation.
Digitized quality at every workstation.
iChen™ Cloud’s QMS module digitizes inspection standards and SOPs, making them accessible at every workstation to ensure standardized and consistent operations.
It manages the full quality loop from incoming inspection (IQC) and in-process control (IPQC/SPC) to final inspection (FQC) and customer feedback (CSR). The module provides visual analysis through charts, histograms, and Pareto diagrams to monitor process consistency and equipment performance against pre-set parameters.
Nonconformity reports are initiated online, automatically notifying responsible departments and tracking corrective actions through 8D and CAPA workflows until closure. Internal and external failure costs including scrap, rework, and complaints are quantified to drive data-driven improvement decisions.
From raw data to business decisions.
From raw data to business decisions.
iChen™ Cloud’s Data Platform converges data from equipment, systems, and personnel into a unified repository, breaking down information silos across the organization. It cleanses, integrates, and models raw data into structured, actionable assets.
The platform provides executive dashboards and analytical reporting across key business dimensions including production management, quality information, equipment analysis, order delivery, inventory analysis, labour costs, R&D costs, financial management, procurement cost reduction, and supply chain analysis.
It supports real-time monitoring of corporate strategy execution, with the ability to drill down into specific domains to identify root causes and track resolution. Big data analytics and machine learning power advanced applications such as predictive maintenance, intelligent scheduling, and intelligent dispatching.
See every watt. Cut every waste.
See every watt. Cut every waste.
iChen™ Cloud’s EMS module monitors electricity, water, gas, and heat consumption across the entire plant, from individual workshops down to specific machines, leaving no detail hidden.
It achieves granular accounting of energy use at the product, team, and process level, turning energy costing from an ambiguity into a clear management tool.
The module automatically calculates carbon emission data and generates compliance reports for green and sustainable development. It identifies energy waste such as equipment idling and standby modes, and can automatically start or shut down equipment based on real-time load to reduce operational costs. Energy modelling capabilities support long-term optimization planning.
Replace spreadsheets with algorithms.
Replace spreadsheets with algorithms.
iChen™ Cloud’s APS module retrieves forecasts or production plans from ERP and replaces manual scheduling with automated algorithmic calculation.
It generates monthly, weekly, and daily production schedules based on capacity, equipment availability, materials, personnel, and delivery deadlines, automatically dispatching them to production lines.
The module presents schedules as visual Gantt charts with proactive alerts for capacity and material bottlenecks. It supports CTP (Capable to Promise) simulation for instant, science-based order response and what-if scenario analysis for evaluating different production strategies.
The system adapts and adjusts schedules automatically according to changes in actual production cycles.
Automated storage meets intelligent dispatch.
Automated storage meets intelligent dispatch.
iChen™ Cloud’s WMS module manages the full warehouse logistics process including inbound receiving, outbound shipping, inventory counting, shelving management, and storage optimization.
It generates advanced task orders and optimizes overall operational paths. The WCS module receives tasks from WMS, breaks them down by priority, and assigns them in real time to the most suitable equipment for execution, including AGV coordination.
WCS monitors equipment location and status (busy, idle, fault) in real time. Together they optimize both warehouse layout strategy through historical data analysis and real-time equipment movement sequences to reduce waiting times and empty travel.
Contact us for a live demonstration or deployment details relevant to your operation.
Developed a comprehensive energy management solution for a renewable energy leader, focusing on data collection, analysis, and optimized control. This resulted in a transparent, intelligent system that reduced energy consumption, improved efficiency, and advanced energy conservation, establishing new industry standards.
Reduced annual labor costs by approximately RMB 400,000.
Saved approximately RMB 320,000 in annual labor costs.
Resulted in annual labor cost savings of approximately RMB 358,000.
We implemented a comprehensive smart manufacturing upgrade in customer factories, including real-time data collection, multi-process control, EAM, APS, MES, QMS, and production dashboards.
This integrated system enabled closed-loop, data-driven decision-making, empowering customers to achieve significant cost reductions and efficiency improvements.
Reduced downtime, saving approx. RMB 500,000 annually.
Reduced labor costs, saving approx. RMB 300,000 annually.
Minimized scrap risk, with annual savings of approx. RMB 1 million.
iChen™ Cloud operates on an annual subscription model, priced per connected machine. It delivers full enterprise-grade MES capability at a lower total cost of ownership than traditional platforms, with no large upfront licensing fees.
Chen Hsong also offers bundled packages and promotional rates for new deployments. Contact our team for a quote tailored to your setup.
iChen™ Cloud supports all current Chen Hsong machine series. For factories running a mixed fleet, the platform can also connect to other brands of injection molding machines through standard industrial protocols including Modbus, OPC-UA, and MQTT via the AIoT gateway.
Auxiliary equipment such as chillers, dryers, and robots can also be connected. For older or legacy machines, the iChen™ Cloud team will assess compatibility before deployment.
iChen™ Cloud Core can go live within days if the network environment is ready. Pro deployments, which include ERP integration and custom dashboards, typically take 8 to 16 weeks.
Max deployments covering multiple modules and multi-factory implementations range from 6 to 12 months.
iChen™ Cloud has pre-built connectors for Kingdee and Yonyou. For SAP, Oracle, Microsoft Dynamics, and other enterprise systems, integration is available through an open RESTful API.
This typically requires configuration and testing but not from-scratch development.
Yes. iChen™ Cloud has a native mobile app for iOS and android. The app supports device monitoring, cycle monitoring, alarm push notifications, production dashboards, and report viewing. Contact our team for download details.
The customer owns all production data generated by their equipment. Data can be exported in CSV or JSON format, or accessed via API.
iChen™ Cloud follows GDPR-aligned data handling principles. Customers choosing on-premise deployment retain full data residency control.
Standard support is available during business hours (5×8) with a 4 to 8 hour response time. Max-tier and key customers can arrange 7×24 support.
The platform receives monthly minor updates and quarterly major updates, pushed automatically. Support is currently available in Chinese and English, with plans to expand to additional languages.
Core includes IoT device connectivity and lightweight MES for up to 50 machines. Pro adds equipment management (EAM), quality management (QMS), and the data analytics platform for up to 200 machines. Max adds intelligent scheduling (APS), warehouse and logistics (WMS/WCS), and energy management (EMS) with multi-factory management and expandable capacity. Each module card on this page is tagged with the tier where it becomes available.
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iChen™ Cloud is the factory-level operations platform.
For machine-level AI intelligence, see iChen™ AI Molder.
For complete turnkey factory engineering, see iChen™ Smart Factory.
